Front Office & Guest Relations Specialist

Hire Resolve is currently seeking a sophisticated and professional Front Office Specialist to join an elite team at a premier 5-star luxury hotel in Andorra, Southwest Europe. This is an incredible opportunity to advance your career in a high-end international destination.

As the first point of contact, you will be responsible for providing a seamless and world-class welcome to international guests. You will manage the guest journey from arrival to departure, ensuring every interaction reflects the gold standard of 5-star hospitality.

Key Responsibilities

• Manage guest check-in/check-out and concierge services with precision.
• Provide expert recommendations on local attractions and high-end services.
• Coordinate with all hotel departments to fulfill VIP guest requests.
• Maintain an impeccable front-of-house presence and professional demeanor.
• Handle administrative tasks and reservations using premium property management systems.

Requirements

• Language: Native or professional Spanish (Mandatory) and Advanced English.
• Experience: 2 to 6+ years in the luxury hotel industry (5-star experience highly preferred).
• Logistics: Valid passport and a clear criminal record.
• Standards: Exceptional presentation and communication skills.
• Compliance: Must meet all legal hiring requirements for Andorra.

Benefits

• Contract: 6 months (Start: 18-20 May) with potential for extension.
• Salary: €1,500 Gross per month.
• Tax: Low employee tax (approximately 6%).
• Housing: Individual room provided for only €100/month.
• Perks: 1 meal per day included