Consultor de Moda (hablante de español)

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

- Are bilingual or proficient in Spanish plus advanced English

- Are goal and customer service oriented

- Have a good disposition to work in a customer service environment

- Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration.

In this role, we offer benefits that help support your unique lifestyle:

- Temporary contract: shift: 39hours/week: Monday to Friday, 9:00 to 18:00,

- Salary 19623,euros gross/year + up to 1.2000 euros gross/year in bonus

- Modern office in the heart of Barcelona

- Bring-a-friend (referral) bonus opportunities

- Full paid training on the company and the project you'll be working on

- Career development programs, specialized courses

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

Job Title:

Fashion Consultant (Spanish speaking) - Onsite - BR02

Job Description

Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Fashion Consultant you will be part of our team of game-changers who are powering the brands of the future.

In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.

As a Fashion Consultant on our team, you will:

- Solve any kind of customer's doubt or complain regarding our Client

- Log call details onto call management systems and provide response and resolution within SLA

- Maintain service and product knowledge and expertise associated with applications specific to individual customers

- Escalate potential service issues

- To follow all the processes and procedures of the project

- Provide cover for other Agents in their absence, either within the same team or across teams

- Ensure contractual SLA is maintained