We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Role Summary

The Partner Delivery Management Expert is focused on driving customer success through the partner ecosystem by ensuring high-quality SAP cloud deployments. The PDM acts as the central post-sales advisor to partners, orchestrating SAP stakeholders and guiding partners to build sustainable cloud delivery capabilities aligned with SAP strategy (RISE with SAP, Clean Core, SAP Activate).

Key Responsibilities

• Drive annual partner business planning in alignment with PBMs and CS&D Teams (capacity, certifications, go-lives, enablement).
• Monitor partner delivery readiness and execution quality across the LACE lifecycle.
• Own partner delivery quality KPIs and ensure corrective actions where required.
• Guide partners on RISE Adoption Framework, Clean Core principles, and SAP Activate best practices.
• Proactively identify competency gaps and drive targeted enablement plans.
• Maintain visibility on partner project health and resource certification status.
• Conduct Quarterly Business Reviews (QBRs) with assigned partners.
• Manage and coordinate partner escalations with internal stakeholders (CX&E, SAP Services, Product, etc.).
• Support mid- and long-term partner growth opportunities in collaboration with PBMs.

Experience & Skills

• 12+ years in software industry and/or partner-facing roles (partner management, consulting, delivery, or sales).
• Strong understanding of cloud ERP delivery through partners (Fit-to-Standard, SAP Activate).
• Experience in partner capacity planning, forecasting, and enablement.
• Strong stakeholder management and escalation handling skills.
• Analytical mindset with ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Good understanding of SI ecosystem and partner dynamics.
• English and Arabic speaker
• Knowledge of MENA region
• Grow solution expertise ; Solid knowledge of business suite with SAP and Clean Core concepts.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 451451 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid