Email Marketing Associate

• Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.

• Parental Leave: Flexible parental leave to support new parents during this important transition.

• Growth: Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.

We are hiring an Email Marketing Associate - a sharp, creative thinker with a passion for storytelling, conversion, and customer retention. This is not a plug-and-play execution role; it requires a high level of ownership, creative problem-solving, and a strong grasp of lifecycle marketing strategy. You'll partner closely with Retention Managers and designers to develop and deploy high-performing email and SMS campaigns for some of the fastest-growing DTC brands in the world. From ideation and copywriting to QA and reporting, you'll be hands-on throughout the lifecycle - translating insights into messages that drive revenue, deepen loyalty, and elevate the customer experience.

Darkroom is a career accelerator for marketers who want to operate at the intersection of creativity, commerce, and performance - while mastering the tools and tactics of modern CRM strategy.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, Portugal, Spain, Argentina and Mexico.

• Work directly with a Retention Marketing Manager to execute data-driven email and SMS strategies for our DTC/e-commerce clients.

• On a daily basis, you will execute tasks for clients including writing, proofing, and scheduling email and SMS campaigns.

• You'll work directly with clients to manage the revision and approval process of their emails and SMS messages

• On a monthly basis, you'll develop creative campaign concepts for your client's retention marketing calendars.

• You'll work directly with our in-house design team to develop the design approach, ensuring the design vision for campaigns and flows comes to live, and managing the revision and approval process for client emails.

• You'll produce the copy for your campaign concepts and work directly with the client to gain approval on briefs before sending them to our in-house designers.

• Driven and enjoy coming to the team and clients with new retention marketing ideas.

• Execute automation/flow logic set-up, pop-up builds, and app integrations.

• Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.

We're looking for an Email Marketing Associate to join our team! In this role, you will write email and SMS marketing copy, build and deploy email and SMS flows and campaigns, and develop content for our e-commerce, DTC clients.

• You're passionate about developing creative email and SMS marketing copy that drives loyalty and lifetime value for e-commerce clients.

• You have experience working in Klaviyo or a similar ESP.

• You're passionate about marketing, and especially interested in learning and growing in the DTC and e-commerce marketing industry.

• You're a creative and experienced writer and looking to grow your career in marketing copywriting.

• You're used to working in a fast-paced environment and can project manage multiple tasks at once for yourself, your team and your clients.

• You dedicate time to learning and being on the cutting edge of trends and best practices in the world of DTC marketing.

• 2-4 years of work experience in digital marketing, copywriting, growth marketing, e-commerce, etc.

• Past experience working at an agency or working with multiple clients in a fast-paced environment.

• Experience working with Klaviyo or similar email service providers.

• Enthusiastic, passionate, and creative; thrives on thinking outside of the box to create new best-in-class customer experiences.

• Excellent verbal and written communication and presentation skills, plus the ability to clearly articulate and express complex and sometimes technical ideas to a wide variety of people and groups at any level.