Tucuvi is the global leader in clinical Conversational AI in healthcare.

Our mission is to enable efficient and effective care for all, starting with AI-led phone consultations that augment care teams' capacity. Our safe and medical-grade AI autonomously conducts low-risk clinical calls, inbound and outbound, streamlining caseload, augmenting patient reach, and improving patient outcomes.

In Europe, our product, an AI Care management platform powered by an AI Clinical Agent named LOLA, is CE-marked as a SaMD (Software as a Medical Device).

Our enterprise-grade technology is implemented in +50 care settings, improving tens of thousands of patients' lives in more than 40 different care pathways. We partner with leading healthcare systems to transform patient care and augment healthcare professionals' capacities.

.

If you want to see our impact on people's lives, .

CONTEXT

We're growing fast, and so are our AI capabilities.

As we expand our product offering and continue transforming clinical workflows, we're pushing the boundaries of what's possible with Generative AI in real-world healthcare settings. To do this, we need someone who can help us continue scaling our AI systems, taking them to the next level in terms of reliability, scalability, and real-world integration.

We're looking for a Software AI Developer who's ready to get their hands dirty: experimenting, shipping, and iterating in an environment where reliability, scalability, and regulatory compliance are non-negotiable.

If you're excited about building things that truly matter-with real impact on patients and healthcare professionals-and want to help us take our voice-based medical device to the next level, this might be your place 🚀

WHAT YOU'LL DO

Your mission will be to design, develop, and scale robust AI-driven systems that bring intelligence, automation, and reliability to our healthcare solutions. Your focus will sit at the intersection of backend engineering, Generative AI, and real-time systems, building APIs, infrastructure, and pipelines that integrate AI capabilities into production with low latency and high reliability.

You'll collaborate closely with AI engineers, backend developers, Product Managers, and leadership to ensure the solutions we deliver are reliable, scalable, observable, and clinically meaningful. Beyond coding, you'll play a key role in evolving our GenAI architecture, making it efficient, maintainable, and ready to scale.

What to expect during your first months with us

During your first month:

You'll focus on shadowing key team members and getting up to speed with our product, AI systems, and workflows. You'll familiarize yourself with our GenAI architecture, clinical use cases, and development processes.

By the end of month three, we expect to start:

You'll be contributing independently to the design, development, and deployment of key AI systems. You'll take ownership of projects, collaborate efficiently across teams, and begin making impactful improvements to our GenAI architecture.

After six months:

You'll be fully established in your role, proactively identifying areas for improvement, mentoring others, and driving critical projects forward. You'll play a key role in shaping the future of our AI capabilities, ensuring our solutions remain scalable, efficient, and well-aligned with clinical needs.

RESPONSIBILITIES

Here you have an overview of your main challenges and key responsibilities:

• Design and develop scalable, low-latency systems capable of handling high-concurrency workloads in real-time voice or multimodal scenarios.

• Develop and maintain APIs and services that integrate LLMs and AI features into production environments.

• Contribute to our internal AI serving strategy, helping us adopt open-source model-serving and MLOps tools.

• Architect and maintain cloud-native backends (GCP) integrating Pub/Sub, Cloud Run, Firestore, and monitoring/alerting tools (Prometheus, Grafana, OpenTelemetry).

• Build and optimize ETL and streaming pipelines, ensuring data consistency, observability, and compliance.

WITH WHOM YOU WILL WORK

Meet part of the team you'll be working more closely to achieve your goals:

• Andrés Torres, Director of Engineering

• Manuel Morillo, AI Software Engineer

• Tarek-Asis Hamed, AI Software Engineer

• Iago Bermúdez, Frontend Developer

REQUIREMENTS

Here you have the list of must-have knowledge/experience we'll be talking to you during the selection process:

• 5+ years of professional experience as a Software Engineer, ideally real-time systems.

• Proven experience deploying and maintaining features in production, with a strong focus on scalability, low latency, and observability.

• Expertise with cloud and monitoring alerting tools. We work with GCP, Prometheus, Grafana and OpenTelemetry.

WHAT WE OFFER

• 💰 Fix and variable salary
  We also have flexible benefits through Cobee (ticket restaurant, transport, nursery...).

• 🌍 Remote work in an async environment.

• 🕓 Flexible working hours.

• 💃 Teambuildings three time per year.

• 🏖️ 23 days per year + your birthday + 6 local and regional holidays added to your calendar (so we can choose when to enjoy them)

• 🧑‍🏫 Budget for training and personal development.

• 💻 A laptop (Mac) + the equipment that you need (screen...)

• 🛫 & last but not least, the possibility to join a team of good and ambitious people where you can create a real impact on people's lives.

Wanna know more ⁉️ Are you interested in the position but you don't meet all the requirements ⁉️ Get in touch with us:

Sofia Nikolaeva
People & Culture Associate