Customer Service Specialist - Dutch and Flemish Speaker

If you're a recent graduate or early-career professional with a passion for customer service, problem-solving, and technology, this is a great opportunity to kick-start your career in an international and fast-paced environment.

¿Qué harás?

• In your day-to-day, you will be responsible for: - Managing the Order to Cash process for customers. - Handling customer orders (entry, validation, and follow-up). - Monitoring product availability and coordinating with Logistics. - Managing administrative and logistical incidents, ensuring timely resolution. - Overseeing invoicing processes and credit notes. - Monitoring collections and ensuring compliance with payment terms. - Ensuring service quality while building strong and long-lasting customer relationships.

¿A quién buscamos?

• You're the person we're looking for if you have: - A university degree or vocational qualification. - Some previous work experience (internship or first job), regardless of the field. - Native or near-native level of Flemish, plus advanced French and English. - Strong communication skills and customer-oriented mindset. - Tech-savvy mindset and interest in AI and digital tools. - Good analytical skills and attention to detail. - A proactive attitude, eagerness to learn, and adaptability. - Ability to work collaboratively in cross-functional environments.

¿Qué ofrecemos?

• - Permanent contract. - Up 35,000 - 40,000 € gross/year, depending on experience. - Hybrid model: 2 days remote / 3 days in the office. - Flexible working hours (Mon-Thu flexible start, and short working day on Fridays). - International environment with structured onboarding and training. - Meal allowance. - Gym access. - Product discounts.