Operations Executive Spain - Barcelona

About OVRSEA

Our mission: to make international freight simpler and more sustainable through technology!

Founded in 2017, OVRSEA is a next-generation freight forwarder that uses technology to simplify and optimize international transport for businesses. We support 700+ companies across 60 countries in their international freight shipments.

In January 2026, OVRSEA merged with the Fatton Lyseo group. This large-scale operation comes amid profound geopolitical, commercial, and technological shifts. Our ambition is clear: to build, through organic and external growth, a unified, agile, and sustainable French leader in logistics, capable of addressing new challenges in logistics control, operational performance, and technological disruption.

This merger brings together, under a single group, cutting-edge tech expertise, well-established historical know-how, and a dense network of locations across strategic geographies - with over 1,000 employees, 61 offices in 14 countries, and 120,000 m² of warehouse space - serving demanding clients in the luxury, pharmaceutical, cosmetics, and food industries. Joining our teams means taking part in building an independent, high-performing, and innovative group.

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact, the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team.

As an Operations Executive, you will be the primary coordinator of international transport, managing our service providers, including agents, shipping and trucking carriers, and customs brokers. You will keep clients informed about their shipment progress, update them on key stages, guide them through challenges, and provide the best possible solutions when necessary.

Committed to delivering high-quality service, prompt responsiveness, and reliability, you will drive OVRSEA's growth with the following responsibilities:

- Support a portfolio of customers.

- Carry-out and organize air, sea, road and rail transport.

- Advise customers and resolve issues proactively.

- Being the main point of contact with existing clients.

- Finding upsell opportunities.

- Increase client platform usage.

- Manage supplier relationships and negotiations (carriers & agents worldwide).

- Develop the team's knowledge (research and production of articles).

- Refine operational strategies.

• Required: Internship or work experience in freight forwarding, logistics, or international trade (e.g. import/export departments, customs brokers, co-loaders/NVOCCs, road hauliers, or shipping lines).
• A plus: More than 2 years of experience at a freight forwarder.
• You have a strong interest in the transport industry. You are curious by nature, and are never satisfied with the answer "we've always done it this way".
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time, and non-stop deadlines. You focus on solutions, not problems, and you take initiative.
• You enjoy building client relationships and you have excellent communication skills, along with the ability to manage customer relations with diplomacy, assertiveness, and negotiation skills.
• You are interested in the startup environment, and you want to commit to an exciting entrepreneurial adventure.
• Native or fluent Spanish speaker, a good English level is also appreciated.

Benefits

• Screening-call with Maud, Right-Hand GM (20' - in English).
• Interview #1 with Anna, Team Lead Operations. For this interview step, you will have a practical transport case study to work on (45').
• Interview #2 with Nacho, General Manager Spain (45')
• Speed Recruiting (60') - In person at the office
• Reference Check
• The final proposal! 🙌