Gerente de Piscina

· Proven Leadership skills.

· Proven Food and Beverage management experience (Restaurant management)

· Minimum 2 years in a Management/Assistant Management position

· Up to date with F&B trends and best practices

· Communication, leadership skills, coaching, and conflict resolution skills

· Commitment to providing exceptional service to customers and support to staff members

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS)

· Ability to spot and resolve problems efficiently - conflict resolution

· Guest-oriented and service-minded

· Ability to handle a fast-paced work environment

· Fluent in English and other languages

· Preferred F&B school diploma or degree in service management or related field

· Knowledge of bartending would be an asset

Sarena de Muro Mallorca Resort Destination by Hyatt is seeking a dynamic F&B Pool Manager. In this role you will be responsible for delivering superior Food and Beverage Service and maximizing customer service. This position reports to the Director of F&B.

· Coordinating daily pool restaurant management operations

· Maintain high standards of high-quality control

· Oversee smooth operations in all areas, including the pool kitchen and bar areas

· Deliver superior food and beverage service and maximizing customer satisfaction

· Respond efficiently and accurately to restaurant customers

· Delegate responsibilities and supervise business operations

· Support in hiring, training, motivating, and coaching employees as they provide attentive, efficient service to pool customers, assess employee performance and provide helpful feedback and training opportunities

· Resolving conflicts or complaints from pool and bar customers and employees

· Monitoring store inventory activity and ensuring proper provisions

· Support Operations Managers to manage procurement/purchasing, vendor relations

· Provide effective and efficient processes and strategies to evolve revenues and controls on expenses (generate and manage cost reports)

· Support Operations Managers to establish and achieve business and profit objectives - Financial responsibility of the restaurant

· Ensure staff members follow company policies and procedures

· Operating equipment responsibility

· Other duties to ensure the overall health and success of the business