CCDM PLM and Customer Support Engineer

Ericsson
Ericsson
Madrid,Comunidad de Madrid,SpainOn-siteCompetitivoPublicado hace 20 díasRemoto: On Site
🇬🇧Inglés requerido

Anuncio original

5G Cloud Core Data Manager (CCDM) - Lifecycle Engineer.

About This Opportunity

We are looking for a highly motivated and passionate engineer to join our product line maintenance and customer support engineering organization, working on the 5G Cloud Core Data Manager (CCDM) product.

You will be part of a talented, self-organized team within Ericsson Spain R&D in Madrid, working in an international environment with leading-edge technologies.

We offer an empowering and flexible work environment where you can grow technically while making a direct impact on products deployed by major telecom operators worldwide.

What You Will Do

- Sustain, evolve, and support the CCDM product throughout its entire post-release lifecycle - from deployment through upgrades, maintenance, and end-of-life

- Investigate and resolve complex issues reported from customer environments, performing root cause analysis and delivering timely corrections

- Develop, test, and release patches and fixes with minimal disruption to live networks

- Participate in the 24×7 3rd-line support on-call rotation

- Drive continuous improvement of product reliability, performance, and maintainability

- Work with technologies such as Kubernetes, AI/LLMs, cloud-native platforms, and CI/CD pipelines

- Collaborate cross-functionally with development, operations, and support teams to bridge the gap between field issues and engineering solutions

What You Will Bring

- Hands-on experience as a user, developer, or tester of distributed database technologies

- Experience in programming for open-platform, real-time, and high-availability systems, including scripting

- Expertise in Java and C++, with solid knowledge of design patterns and software architecture

- Familiarity with LLMs and their practical applicability (LangGraph, LangChain, MCPs, low-code AI tooling)

- Knowledge of cloud-native technologies (Kubernetes, Docker) and database fundamentals

- Strong competence in AI-assisted development tools (e.g., GitHub Copilot, Claude, code assistants)

- Excellent communication skills and a collaborative, open mindset

- Fluent in English

- Bachelor's degree in Telecommunications, Computer Science, or related field

Desirable

- Deep understanding of distributed database concepts and telecommunications protocols

- Understanding of mobile network architecture (4G/5G) - interfaces, protocols, and network functions

- Knowledge of high-availability concepts and techniques (replication, leader election, active/standby)

- Experience with 5G core network

- Understanding of TCP/IP networking and modern transport protocols (e.g., QUIC), as well as IP-based applications (HTTP, HTTPS)

What We Offer

- The opportunity to work on a world-class distributed database platform that underpins critical infrastructure for leading telecommunications operators globally

- Support us in the adoption of Artificial Intelligence and Large Language Models within our engineering practices - from intelligent automation to AI-assisted development and testing

- Exposure to technically challenging problems at scale: real-time processing, high availability, and millions of concurrent transactions

- A structured environment for professional growth in strategic technology domains including cloud-native systems, 5G core networks, and AI-driven software engineering

- Collaboration within a multidisciplinary, international engineering team committed to technical excellence

- Access to continuous learning programs and direct involvement in R&D initiatives at the forefront of the industry

- A stable career path within a global technology leader with long-term investment in innovation

- A flexible working model that supports a healthy work-life balance

Join our Team

Senior Group Legal Counsel

Madrid,Madrid,Spain
2sem

5G Cloud Native SW Developers

Madrid,Comunidad de Madrid,Spain
2sem

Security Architect

Madrid,Comunidad de Madrid,Spain
2sem

System Manager 5GC-3GPP CT4 Back Office

Madrid,Comunidad de Madrid,Spain
1m

Platform Engineer

Madrid,Comunidad de Madrid,Spain
1m

Marketing and Communications Intern

Madrid,Comunidad de Madrid,Spain
1m

Change Maker Internship

Madrid,Comunidad de Madrid,Spain
1m

Developer Intern

Malaga,Andalusia,Spain
1m

Senior SW Developer

Madrid,Comunidad de Madrid,Spain
2m

Junior SW Developer

Madrid,Comunidad de Madrid,Spain
2m
Remoto

Customer Success Retention Manager

Spain
6d

Customer Experience Dental Lab Technician - Removables

Spain - Barcelona
6d

Customer Experience Dental Lab Technician - Fixed

Spain - Barcelona
6d

Customer Success Management Principal

Barcelona
1sem

Senior Solutions Consultant – Hospitality Technology

Barcelona
1sem

Customer Care Specialist

Barcelona
1sem

Customer Care Team Lead

Barcelona
1sem

Customer Success Manager (Temporary contract - maternity leave)

Madrid
2sem

IT Support Engineer Senior - Vigo

Vigo
2sem

Senior Solutions Architect (DWP)

Madrid
2sem

Customer Technical Support

Gijon, Principado de Asturias / Gijon, ES / ES
2sem

Technology Support Engineer

Madrid
2sem

Programa Universitario 2026 RRHH y Marketing

España, MADRID, ES
Nuevo

Reponedor/a - Cajero/a-Vicálvaro 30h/Rotativo

Madrid
Nuevo

Profesional en formación para carnicería, charcutería y pescadería-Rivas-Vaciamadrid 20h/Fs

Rivas-vaciamadrid
Nuevo

Cajero/a-Reponedor/a-Rivas-Vaciamadrid 30h/Rotativo

Rivas-vaciamadrid
Nuevo

People & Culture Manager

HOXTON MADRID, Madrid
Nuevo

Recepcionista Polivalente Ibis Madrid Norte Las Tablas

ibis Madrid Norte Las Tablas (Apertura agosto 2025), Madrid
Nuevo

Key Account MICE & Corporate- Novotel Campo de las Naciones

Novotel Madrid Campo de las Naciones, Madrid
Nuevo

Responsable de Proyectos | Infraestructura civil y urbanización

Madrid, (Hybrid)
1d

Underwriting Manager Construction, Spain

MADRID
1d

Supervisor/a de preparación 16:00 a 00:30 (Domingo-Viernes) ALDI Pinto

Pinto, Madrid Province
1d

Tunnelling & Geotechnical Modelling Engineer

Madrid, (Hybrid)
1d

Candidatura gestionada por Ericsson