Head of AI Delivery Operations

Barcelona·Jornada completa·Añadida hace 4 meses

Supersonik AI

5 ofertas abiertas

Inscribirme

Qué ofrecen

Jornada completa
Según la oferta.

Qué piden

Trabajar en inglés
Se requiere inglés, según la oferta.
Trabajar presencialmente en Barcelona
No se menciona ninguna ayuda para la mudanza.

Esta oferta se publicó hace 4 meses

Esta oferta está publicada en inglés.

El puesto

🚀 We're hiring at Supersonik!

The way software is sold is changing radically. We're entering the agentic era: AI agents that don't just assist, but actively run core go-to-market workflows like demos, onboarding, enablement and sales training.

At Supersonik, we're building the infrastructure that makes this possible.

We're backed by Andreessen Horowitz (a16z), supported by angels from Google, DeepMind, and leading SaaS companies, and already working with some of the most ambitious software teams in the world. A new category is emerging, and Supersonik is going to be part of the GTM stack of the future.

🎯 The role: Head of AI Delivery Operations

You are the deepest expert at Supersonik on what makes a great agent, and on how to build the team that builds them. You will lead and scale the Forward Deployed Engineering function, own delivery velocity and quality across every agent in production, and codify the playbook that defines what good looks like. For the first six months, you are a player-coach: personally rolling up your sleeves on the hardest agents while simultaneously building the team around you.

The Position

Operations leader who has scaled and managed large frontline or technical teams at high-growth companies (Glovo, Uber, Zendesk, Flexport or similar)
Uses data dashboards and operational tooling daily to monitor team performance, identify bottlenecks, and drive output quality across many people
Comfortable owning delivery metrics, SLAs, and quality standards at scale
Player-coach for the first six months: personally handling the most complex agent builds while building the team around them
Owns the FDE hiring funnel, ramp process, and IC performance framework
Codifies what good looks like: the Supersonik agent playbook, anti-patterns, and quality benchmarks
Acts as the feedback loop between delivery and Engineering: surfacing patterns, priorities, and platform gaps
Technical enough to read code, prompt LLMs, and understand integrations, but not a software engineer

Must-haves

5+ years managing large operational or technical delivery teams (10+ ICs)
Experience running operations through dashboards and data, not gut feel
Track record of building ramp programmes that scaled with team growth
Proven ability to hire, develop, and performance-manage at pace

🌞 Benefits

💵 Salary: Competitive according to experience

📈 Stock options: Build the future of Supersonik and participate directly in the company's long-term upside.

🧩 Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up

💳 Factorial card: Flexible compensation for transport and restaurants!

🏢 Great office in Barcelona: work positioned in one of the best neighborhoods, with a great view of the city!

🌱 Why Supersonik

Small, elite team with deep startup, top tier consulting and tech experience.
Early exposure to C-levels, top tier AI and strategy decisions.
Real ownership in defining how agentic systems are used in the real world.

🏠 We are based in Barcelona and work in-person - Not as a constraint, but by design: tight collaboration and fast learning from one of Europe's most exciting tech hubs.

If you want to be at the center of the agentic future of software, this is a unique opportunity.

Sobre Supersonik AI

Supersonik es una empresa de software de IA que opera como un laboratorio de investigación aplicada. Desarrolla agentes de IA capaces de comprender, operar y explicar software real en vivo, atendiendo casos de uso en ventas, éxito del cliente (customer success) y capacitación (enablement). La empresa informa de que su plataforma ha permitido el trabajo de más de 250 SDR, ha llegado a más de 80.000 clientes y está operativa en tres regiones, con integraciones en más de 500 sistemas y 42 flujos de trabajo.

Supersonik tiene presencia en Barcelona, España, donde está contratando para diversos puestos. La empresa hace hincapié en la investigación aplicada y los sistemas de producción, con un enfoque en la gobernanza, la seguridad y la preparación para entornos empresariales. Para los profesionales internacionales, Supersonik ofrece la oportunidad de trabajar con tecnología de agentes de IA de vanguardia en un entorno impulsado por la investigación, con un equipo basado en España que contribuye a un producto desplegado globalmente.

Sector: AI Software
En España: Barcelona
Web: supersonik.ai

Datos prácticos

Supersonik tiene una ubicación de oficina validada en Barcelona, España, y está contratando para puestos allí.
La empresa es un laboratorio de investigación aplicada centrado en agentes de IA que operan y explican software en tiempo real.
Supersonik informa de contar con el respaldo de inversores asociados con Google DeepMind.
La plataforma afirma haber llegado a más de 80.000 clientes y contar con más de 500 integraciones de sistemas.
La empresa hace hincapié en la gobernanza empresarial, la seguridad y la preparación para la producción en sus despliegues de IA.

Todas las vacantes de Supersonik AI