Account Supervisor/Director L'Oréal Luxe

Job requirements

Key responsibilities

• Strategic Campaign Development: Receive briefs and work collaboratively with the client and your teams to develop high-level strategic and creative campaign proposals.

• Team Supervision & Development: Supervise and support a team of Specialists, guiding their day-to-day work, supporting their professional growth through career plans and mentoring, and ensuring alignment with account objectives.

• Brand Strategy & Innovation: Develop strategy jointly with your Specialists for each assigned brand, identifying opportunities for improvement and growth, and driving innovation in processes and ways of working.

• Influencer Selection and Management: Identify and select the best influencer profiles, create detailed content calendars, and ensure content meets high-quality standards and requirements.

• Campaign Performance Oversight: Supervise daily campaign performance, making strategic adjustments to maximize results.

• Event Coordination: Provide leadership and support during events and brand activations, ensuring seamless coordination between influencers and the brand.

• Cross-functional Collaboration: Partner closely with the booking and data teams to innovate negotiation strategies, identify market trends, and generate comprehensive post-campaign reports.

• Problem Resolution: Lead the resolution of any issues during campaign execution, demonstrating a proactive and strategic approach.

• Results Analysis and Reporting: Aggregate influencer results, develop insights, and identify valuable opportunities for the client, working with the data team for enhanced social listening perspectives.

• Legal and Financial Management: Oversee all legal and financial matters related to assigned brands, ensuring compliance and efficiency.

• Workflow Enhancement: Continuously identify and propose improvements in the workflow between the brand, agency, and influencers.

Skills & experience

• Experience: 6-10 years of experience in agency on influencer marketing, with a proven track record of strategic campaign management and previous experience leading and developing teams.

• Experience working with Luxury brands is a huge plus

• Skills: Advanced social advocacy knowledge, deep understanding of influencer marketing trends, social ecosystem, and high proficiency in Excel and Data Analysis.

• Attributes: Strategic thinker, highly analytical, exceptional creativity, and strong leadership skills, with experience building career plans and mentoring team members, Strong attention to detail, Strong project management skills and ability to juggle between multiple tasks

• Knowledge: Comprehensive understanding of social media trends and the influencer marketing landscape.

• Education: Relevant degree or equivalent experience.

• Tools: experience with Traackr, Kolsquare, and any other IA tools are a plus.

• Languages: Spanish and English full working proficiency (written and verbal)
  

Benefits

• Work your way — Flexible schedule, hybrid work, and the opportunity to work up to 3 weeks a year from any SAMY office around the world.

• Time that matters — Celebrate your birthday with a day off, plus company holidays on December 24th and 31st to recharge.

• Grow with us — Global mobility opportunities, mentorship, parenthood support, and a transparent performance-driven compensation framework.

• Be part of the journey — Help shape our team through our referral program and enjoy a collaborative, social culture, backed by a transparent, performance-driven compensation framework that rewards impact and supports your growth.

The SAMY Mindset
Forget the job description for a second. The real question is: are you a Path Finder? Bold enough to challenge what's possible. Collaborative enough to build it together. Driven enough to make it happen.

We don't just hire for roles, we hire for mindset. We look for people who communicate with honesty, collaborate without ego, embrace change with energy, and take real ownership of what they build.

We're not looking for people who think the same, we're looking for people who want to grow with us.
Here's what it actually looks like to belong here:
Be Kind — because respect, trust, and honest feedback make great teams stronger.
Go Beyond — because good is never enough when excellence is the standard.
Craft Together — because the best ideas don't happen in silos.
Enjoy the Journey — because growth lives outside the comfort zone.
Own It — because real impact starts with accountability.
If this feels like your kind of adventure, let's build something together.

Diversity & Inclusion
At SAMY, difference is not something we accommodate, it's what makes us stronger.
With a team made up of 70% women and more than 35 different nationalities, our different backgrounds, perspectives, and experiences challenge our thinking, sharpen our creativity, and push us to build better work, and a better company.

We are committed to creating an inclusive, accessible, and barrier-free environment where everyone feels seen, heard, and empowered to thrive. And if you need support or adjustments along the way, we'll make sure you have what you need to do your best work.

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