KYCB Analyst - French Market 🇫🇷
Customer Onboarding Manager para guiar a emprendedores en sus hitos empresariales. El puesto ofrece impacto mediante el soporte directo y la mejora de procesos.
El portal de empleo de España
Más de 91.000 ofertas activasHíbrido en Paris +1·Jornada completa·Añadida hace 6 meses (comprobada el 20 oct)
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Esta oferta está publicada en inglés.
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
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• Investigate complex alerts: Handle transaction monitoring and suspicious activity reports (processing around 25 alerts per day) with a high degree of autonomy.
• Perform quality controls: Conduct 1st-level controls and internal checks to verify the team's work and ensure strict adherence to internal procedures.
• Drive continuous improvement: Autonomously challenge existing processes, identify gaps, and manage projects to improve our daily operational efficiency.
• Mentor and share knowledge: Act as a referent for the team by coaching peers, sharing expertise on complex cases (such as accounting, sanctions, and terrorism financing).
• Manage stakeholders: Serve as a reliable point of contact for complex compliance topics, interacting confidently with internal teams and external auditors or regulators when necessary.
• Market/Team Context: A fast-paced, hyper-growth environment where you will tackle a critical backlog on the French market alongside a wider European team of 40+ AML Officers.
• Methodologies, how we work, and what we value: A strong Lean and continuous improvement mindset where you are expected to autonomously challenge the status quo and improve processes.
• Exciting career opportunities: Real internal mobility prospects and a clear path for growth fueled by our upcoming banking license.
• Responsibilities and decision-making: The autonomy to handle complex cases involving tax returns, sanctions, and embargoes, actively mitigating risks for the company.
If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)
Qonto es una empresa fintech francesa que ofrece soluciones de banca empresarial en línea y gestión de gastos para pymes y autónomos. Fundada en 2016, Qonto ha crecido hasta atender a más de 500.000 clientes en toda Europa, ofreciendo una amplia gama de servicios financieros que incluyen cuentas, tarjetas, facturación y gestión de gastos. La empresa opera como una institución de dinero electrónico con licencia completa y se ha consolidado como un actor líder en el espacio de la banca neodigital europea.
Qonto tiene una presencia significativa en España, con oficinas en Madrid y Barcelona, y está contratando activamente para su mercado español, incluidos puestos en ventas, atención al cliente y operaciones de personal. La cultura laboral de la empresa se describe como dinámica y orientada al producto, con un fuerte énfasis en la excelencia en ingeniería y la orientación al cliente, lo que la convierte en una opción atractiva para profesionales internacionales que buscan unirse a una escala fintech europea en crecimiento.