Únete a nuestro equipo en NH Hotels & Resorts, líder mundial en hostelería de gama alta y media, conocido por nuestro servicio e instalaciones excepcionales. Una marca con una fuerte huella en Europa y América que está iniciando su aventura en países como China. Tendrás la oportunidad de proporcionar a nuestros huéspedes experiencias fiables que combinen valor, ubicación y tu propio toque humano. Puedes unirte a nosotros en nuestro empeño por hacer que cada estancia en un hotel sea extraordinaria, satisfaciendo las necesidades de los huéspedes que buscan hoteles y resorts funcionales con un estilo natural y fresco, y un servicio amable. Forma parte de una marca que es como tú: Funcional, natural y con los pies en la tierra, innovadora, fiable y amable.

Functions and Tasks

Minor Hotels Europe & Americas is looking for a highly motivated student currently enrolled in academic studies who wishes to undertake a management internship within our Rooms Division team for Southern Europe at our central offices in Barcelona.

The responsibilities of the position include the following tasks:

• Operational Control Support:

• Collaborate in the organization and coordination of the Rooms Division departments at a corporate level.
• Assist in establishing and supervising operational policies to ensure efficiency across all hotels.
• Occasionally conduct periodic operational audits to ensure compliance with service standards.
• Ensure and follow up on improvement action plans opened in audited hotels.
• Review and coordinate the implementation of new technologies in the hotels.
• Review and control SOPs and collaborate in the development of operational protocols for the assigned departments.

• Financial Control Support:

• Prepare end-of-month reports to monitor the financial results of departmental expense accounts.
• Collaborate in the creation of improvement strategies as needed.
• Supervise the implementation of cost‑control policies across all hotels.
• Monitor and analyze the evolution of costs and participate in the creation of reports for senior management.
• Monitor compliance with financial objectives and follow up directly with hotels for the implementation of improvement actions.

• Quality Control Support:

• Prepare reports to monitor and track the evolution of hotel quality results.
• Collaborate in active training for the Housekeeping Management team to develop team capabilities.
• Follow up on audits and inspections carried out by hotel management.
• Monitor and evaluate guest satisfaction at a regional level.
• Occasionally conduct inspections and audits to ensure compliance with company quality standards.
• Collaborate in the creation of standards and support manuals for the teams.

Required Profile:

• Academic Background: Preferably in the penultimate or final year of a Bachelor's degree in Tourism, Hotel Management, or a Master's degree related to the sector.
• Specific Knowledge: Familiarity with Microsoft Office. Strong communication skills in English and Spanish are highly valued.
• Desired Profile: Enthusiastic about learning, strong organizational skills, and ability to handle multiple tasks.

General Information**

Location: Barcelona Central Services

Conditions:

• Duration: 6 months, with the possibility of extending for an additional 6 months.
• Schedule: Full-time. Monday to Thursday from 09:00 to 18:30, and Friday from 09:00 to 15:00.
• Monthly Compensation: €700.
• Monthly Meal Voucher: €112.

Internships at Minor Hotels Europe & Americas reflect our company's commitment to supporting future professionals in our sector by helping you complete your practical training and providing a rich and experience‑based learning environment.

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Minor Hotels Europe & Americas promueve un entorno de trabajo inclusivo en el que se valore y estimule a todo el mundo por igual, por lo que damos una cálida bienvenida a personas de todos los horizontes y capacidades personales.