Team Lead Security & Authorizations

• Experience in SAP Service Management, Governance, Monitoring or Operations environments.
• Knowledge of SAP Focused Run, SAP Solution Manager or similar monitoring tools.
• Strong experience managing KPIs, SLAs and service performance frameworks.
• Expertise in Problem Management and root-cause analysis methodologies.
• Strong analytical and reporting skills.
• Ability to coordinate multiple stakeholders and technical teams.
• Leadership skills and continuous improvement mindset.
• Professional level of English.
• Based in Valencia or surrounding areas.

• Strategic leadership role with enterprise-wide visibility.
• Opportunity to drive service excellence within a global organisation.
• Exposure to large-scale SAP transformation and rollout programmes.
• International and collaborative work environment.
• Flexible working arrangements.
• Strong career development opportunities.
• Competitive compensation and benefits package.

Resumen

• Drive data-driven operational excellence globally.
• Drive data-driven operational excellence globally.

¿Dónde vas a trabajar?

Global leader, recognised for its innovation, engineering excellence, and commitment to sustainable mobility. With operations across multiple countries, offers a dynamic and international environment where technology plays a crucial role in business success.

Descripción

• Define and govern the end-to-end monitoring framework covering infrastructure, interfaces and business processes.
• Manage SAP Focused Run, SAP Solution Manager, or equivalent monitoring platforms.
• Lead cross-functional Problem Management initiatives and root cause analysis.
• Identify recurring incidents and drive permanent solutions across operational teams.
• Consolidate and govern SAP RUN KPIs and SLAs.
• Present service performance results to leadership and steering committees.
• Design alerting strategies and escalation procedures for Major Incidents.
• Own and manage the Continuous Service Improvement Plan (CSIP).
• Maintain and prioritise the service improvement backlog.
• Coordinate capacity management activities across Basis, Integration and Functional teams.
• Anticipate performance bottlenecks and rollout-related risks.
• Support post-mortem reviews of major incidents through metrics and trend analysis.
• Promote a culture of operational excellence and continuous improvement.

¿A quién buscamos (H/M/D)?

• Experience in SAP Service Management, Governance, Monitoring or Operations environments.
• Knowledge of SAP Focused Run, SAP Solution Manager or similar monitoring tools.
• Strong experience managing KPIs, SLAs and service performance frameworks.
• Expertise in Problem Management and root-cause analysis methodologies.
• Strong analytical and reporting skills.
• Ability to coordinate multiple stakeholders and technical teams.
• Leadership skills and continuous improvement mindset.
• Professional level of English.
• Based in Valencia or surrounding areas.

¿Cuáles son tus beneficios?

• Strategic leadership role with enterprise-wide visibility.
• Opportunity to drive service excellence within a global organisation.
• Exposure to large-scale SAP transformation and rollout programmes.
• International and collaborative work environment.
• Flexible working arrangements.
• Strong career development opportunities.
• Competitive compensation and benefits package.