About the role

A great entry point into Workplace Experience for someone energetic, organised, and excited by making an office a genuinely great place to work. You will support the day-to-day running of our Warsaw HQ, help deliver exceptional employee experiences, and assist with benefits administration all working directly alongside our Workplace Experience Manager, who will invest in your development and create real opportunities to grow. If you thrive on variety, take ownership, and bring energy to everything you do, this role is for you.

What you'll be doing:

Office Operations

• Support the smooth day-to-day running of Warsaw HQ, first point of contact for office queries, supplies, equipment, and facilities coordination including post handling
• Liaise with building management, maintenance teams, and contractors for facilities issues and reactive requests
• Manage meeting room setup and standards; maintain the general presentation and organisation of the office
• Assist with vendor coordination and budget tracking under the guidance of the Workplace Experience Manager

New Joiner & Employee Experience

• Assist with local induction for new joiners based in Poland
• Be a warm, visible point of contact for new starters, helping them settle in and feel at home
• Support the planning and delivery of events and employee engagement initiatives

Health & Safety Support

• Assist the Workplace Experience Manager in maintaining BHP documentation, compliance records, and statutory registers
• Coordinate mandatory occupational health appointment scheduling and maintain accurate employee medical examination records
• Report H&S concerns, near-misses, or incidents promptly and accurately

Benefits Administration Support

• Process new hire benefit enrollments and changes within required timeframes
• Process leaver notifications, ensuring timely removal from benefit plans and accurate record updates
• Collect, manage, and file deduction consent forms; maintain organised and up-to-date records for all employee benefit elections
• Support payroll cutoff coordination, chasing outstanding enrollment items, checking data accuracy, and flagging issues to the Workplace Experience Manager
• Assist with gathering and preparing employee census data during annual renewal periods
• Provide first-line deduction guidance to employees, escalating discrepancies or complex queries to the broker
• Maintain accurate benefits tracking records and support data extraction for audits and compliance reporting

Administration & Team Support

• Maintain organised records, files, and trackers for office operations and H&S compliance
• Provide general administrative and logistical support to the Workplace Experience Manager and team
• Take on additional responsibilities as the role develops and the business grows

Requirements

What we're looking for

• Fluency in Polish and good English language skills - both essential
• Some prior experience in an office, administration, reception, or facilities environment - early career welcome
• Organised, methodical, and comfortable managing multiple tasks without losing attention to detail
• Proficiency in G-Suite; proactive and reliable attitude

What you'll need

• Warm, approachable, and people-focused - the kind of person who makes others feel welcome
• Takes pride in their work and in the environment around them; reliable and consistent
• Eager to learn and develop - open to feedback and actively curious about growing
• Calm and practical under pressure; a genuine team player

Benefits

Some of the Polish benefits we offer are:

• Private medical care from Allianz health (subsidized by Booksy);
• Life insurance from Uniqua (covered by Booksy, employee cost- 1 PLN);
• Multisport card (voluntary and unsubsidized, diverse packages to choose from);
• Online consultations with Psychologist Booksy (fully subsidized by the company);
• Access to English online language training (Speexx);
• Employee wellbeing platform: Worksmile (employees can redeem shopping vouchers);
• Additional life Insurance from PZU (unsubsidized, voluntary);
• Happiness Team initiatives.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.

How AI helps us find great people

Think of our AI tool as a really smart assistant for our recruitment team. Its job? To help us move faster, stay consistent, and make sure no great candidates are overlooked.Every application goes through the same AI review to help us spot skills that match the role - but don't worry, AI never makes the decisions. Real people do. Our recruiters and hiring managers handle every final call. And we regularly review how the tool is used to keep things fair, ethical, and compliant with data protection laws. Curious about how it works? You can always ask how AI was used in your application - it won't affect your chances in any way. If you have questions, just drop us a note - we're happy to explain more.