1sem
Revenue Operations & Sales Accounting Lead
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Job Title
Role Summary
The Revenue Operations & Sales Accounting Lead oversees key stages of the sales crediting process, monthly close activities, and the integrity of sales accounting data across Salesforce, Case Handling Desk (CHD) operations, and commercial reporting. The role supports accurate revenue attribution, addresses a range of credit classification scenarios, applies clear crediting rules, and maintains well-defined data quality standards.
In addition to operational responsibilities, this role contributes to the ongoing evolution of the sales accounting practice by improving processes, supporting updated accounting models, enhancing system workflows and tools, and partnering with global teams.
In addition to operational responsibilities, this role contributes to the ongoing evolution of the sales accounting practice by improving processes, supporting updated accounting models, enhancing system workflows and tools, and partnering with global teams.
Key Responsibilities
Sales Credit Governance & Accounting Treatment
Manage and validate sales credit assignments across new, renewal, amendment, split-credit, and escalation scenarios.
Ensure accounting-aligned treatment of sales transactions, including accruals, deferrals, and reconciliation activities.
Monthly Close & Reporting Oversight
Coordinate the monthly sales credit close process, including timelines and cross-functional collaboration.
Partner with Finance to support alignment between financial reporting and operational sales data.
Case Management (CHD) Leadership
Oversee Case Handling Desk (CHD) queues related to splits, terminations, adjustments, and inquiries.
Maintain Standard Operating Procedures (SOPs) and checklists to support consistent and fair case handling.
Data Quality, Systems & Transformation
Validate new versus renewal classifications and support improvements in dashboards and forecasting data.
Collaborate with Digital Transformation Services (DTS) and Data Engineering on data quality, automation, and system enhancements.
Cross-Functional Collaboration & Enablement
Work closely with Sales, Commercial Operations, Customer Success, Finance, and Product teams.
Provide clear guidance and training on credit rules, processes, and data standards.
Qualifications
Required
Background in Sales Accounting, Revenue Operations, or Financial Accounting.
Experience managing multiple workflows, case queues, or close-related activities.
Well-developed analytical, data validation, and problem-solving skills.
Clear written and verbal communication skills, with the ability to collaborate across global teams.
Experience supporting process improvement, systems governance, or User Acceptance Testing (UAT) for Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems.
Preferred / Plus
Familiarity with data pipelines, data models, and analytics workflows.
Exposure to Lead-to-Cash, Quote-to-Order, or Order-to-Cash processes.
Experience supporting system transition or migration projects involving CRM or ERP platforms.
What we can offer you
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
🌟 A hybrid working model - We want our employees to do their best work, however the hybrid model works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Candidatura gestionada por Amadeus