The Reception Assistant will be responsible for managing and executing all tasks within the Reception Department, ensuring a high level of customer service. This role involves handling guest check-ins and check-outs, managing reservations, processing payments, and coordinating with other hotel departments to ensure guest satisfaction. The position also includes resolving guest issues and promoting additional hotel services.
AGP Hotels is seeking a Reception Manager for their ibis budget hotel in Alcala de Henares La Dehesa. This role involves supervising the reception team, coordinating hotel departments, and ensuring exceptional customer service while maintaining brand standards. You will also handle administrative tasks and guest relations.