Senior AI Sales Specialist - Spanish Speaker

Remote·Jornada completa·Añadida hace 7 días

Zendesk

4 ofertas abiertas

Qué ofrecen

  • Jornada completa

    Según la oferta.

  • Totalmente en remoto

    Según la oferta.

Qué piden

  • Trabajar en inglés

    Se requiere inglés, según la oferta.

Esta oferta está publicada en inglés.

El puesto

As an AI Sales Specialist, you'll be responsible for driving the growth and adoption of our full suite of AI products. In this quota-carrying overlay role, you'll work alongside our Core Account Executive (AE) team, leveraging your technical expertise to prospect, demo, and close deals while delivering value-driven solutions to our customers.

Main Responsibilities
Sales Goal Achievement:



Customer Engagement:



AI Sales Enablement:
• Act as a subject matter expert for AI solutions, empowering the sales team to excel in AI-related engagements.
• You'll have ownership for enablement initiatives across an assigned territory. Ensuring product updates, sales plays and market insights are continually communicated to assigned Core AEs to aid prospecting and opportunity creation/qualification.

People Skills:



Product:



Requirements



If you have a demonstrated history of meeting sales targets, are excited by AI and the capacity to inspire and elevate a sales team to excel in AI sales, we strongly encourage you to submit your application.

Qué harás

  • Take full ownership of sales quotas and proactively work towards meeting and exceeding targets within a defined Zendesk territory.

  • Collaborate closely with the core sales team to develop and execute strategic plans to drive revenue growth from both existing Zendesk accounts and new business pursuits.

  • Build and nurture strong relationships with customers, understanding their business challenges and leveraging a value-based selling methodology to align the Zendesk AI portfolio to their goals.

  • Lead and support on approved AI POC's. Helping customers with their understanding of the product and provide proof points as to where value will be seen through the adoption of AI.

  • Close collaboration with the AI & core Success teams to proactively identify expansion/cross-sell opportunities through the addition of volume, higher automation rates, and/or new products.

  • Support the construction of commercial modelling, provide expert guidance on a customers usage requirements and forecasted automation rate to ensure AR potential is maximised, whilst remaining aligned to customers requirements.

  • A team player comfortable operating across and building long term relationships with frontline sales teams and regional Zendesk leadership

  • Evangelist able to inspire sales teams to excel in AI, whilst remaining obsessed with demand generation and deal execution.

  • The ability to work as part of a large deal pursuit team. Utilising your sales, industry, product and communication skills to provide key insights, value based recommendations and guidance to ensure maximum success rate.

  • In-depth practical knowledge and understanding of the AI Suite portfolio, with an ability to build and present demo's, tailored to each customers specific needs.

  • In-depth knowledge of artificial intelligence technologies and their practical application to enhance both customer and agent experiences in contact centres.

Requisitos

Qué buscan

  • Proven experience in a quota-carrying sales role. A focus on Conversational AI solutions or the CX space is preferable.

  • Native Spanish Speaker

  • Results-oriented with a track record of meeting or exceeding sales targets

  • Excellent communication and interpersonal skills

  • Willingness to travel as needed

  • Experience in an overlay AE/co-sell role is preferable

Sobre Zendesk

Zendesk es una empresa global de software que proporciona una plataforma de experiencia y soporte al cliente, ayudando a las empresas a gestionar las interacciones con los clientes a través de canales como el correo electrónico, el chat y las redes sociales. La empresa atiende a más de 100.000 clientes en todo el mundo y está reconocida como líder en el mercado de software de servicio al cliente. Su suite de productos incluye herramientas de ticketing, mensajería y análisis, y opera con un modelo de trabajo híbrido en oficinas de varios países.

Sector
Software
Fundación
2007
Plantilla
5,000–10,000
Sede
San Francisco, USA
En España
Madrid

Datos prácticos

  • Zendesk tiene un enfoque de trabajo híbrido, que ofrece flexibilidad y conexión entre sus oficinas globales.
  • La página de carreras de la empresa lista puestos vacantes en España, lo que indica contratación local para puestos de ventas e ingeniería.
  • Zendesk es un actor importante en la industria del software de experiencia del cliente, con una fuerte presencia internacional.
  • Las oficinas están diseñadas con espacios para la colaboración, el trabajo silencioso y eventos, lo que refleja una cultura laboral moderna.

En sus propias palabras

Información adicional

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

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