Responsibilities

We're seeking a data-driven, business-savvy Sales Operations Data Analyst to own and enhance our dashboarding ecosystem using modern BI tools. This role will empower Workato's Sales and Revenue Operations teams with actionable insights  that drive strategic and operational decision-making.

In this role, you will also be responsible to:

• Build scalable, efficient, and easy-to-consume front-end dashboards within our BI application, Sigma Computing, that drive informed decision-making across Sales and Sales Ops teams.

• Support and maintain core dashboards and reports, ensuring they remain accurate, relevant, and accessible as the business evolves.

• Document dashboards to support self-service, troubleshooting, and long-term sustainability.

• Balance short-term ad hoc requests with the development of longer-term analytics solutions.

• Collaborate with data engineering to ensure dashboards are built on robust and future-proof data architectures.

• Develop working knowledge of key Sales KPIs and become a go-to resource for the team.

• Partner with SalesOps leaders to identify insights gaps and propose solutions that enhance sales productivity and process optimization.

• Work cross-functionally with product and systems teams to improve data quality and availability.

• Conduct exploratory analyses to uncover insights, highlight trends, and support strategic discussions.

Requirements

Qualifications / Experience / Technical Skills

• 1-2 years of data analysis experience, or a recently completed degree in a relevant field (e.g. Data Science, Statistics, Business Analytics, Computer Science, or similar). Recent graduates are encouraged to apply.

• Some exposure to BI tools such as Sigma, Tableau, Looker, or Power BI - whether through work, internships, or coursework.

• Working knowledge of SQL; willingness to develop stronger data modeling skills on the job.

• Experience or coursework in SaaS, sales, or business operations is a plus but not required.

• Bachelor's degree in a relevant field, or equivalent practical experience.

Soft Skills / Personal Characteristics

• Ability to communicate data clearly to non-technical stakeholders.

• Detail-oriented with a sense of urgency and a proactive, problem-solving mindset.

• Intellectually curious and eager to learn in a fast-paced environment.

• Strong interpersonal skills and ability to manage multiple tasks and deadlines.

(REQ ID: 2687)