What you’ll be doing

Independently own pre-submission, submission and post-submission workflows of Sword’s Revenue Cycle operations

Identify, implement and quantitatively report out on areas of improvement in Sword’s existing billing operations that impact our path to profitability

Independently lead projects that scale manual, error-prone RCM operations with the goal of accelerating cash collections

Work on building new initiatives from the ground-up, such as international expansion pricing, billing and cash collections 

Identify potential areas of opportunity to leverage AI in order to reduce existing manual operations but also external cash-collection acceleration initiatives 

Partner with Sword’s Intelligence, Data and Product teams to build quarterly roadmaps that align with company-wide goals

Working closely with the Customer Success and Partner Success teams on all items related to customer and partner pricing, billing, payment items 

Developing self-serve dashboards that better support Commercial teams and eliminate the need for manual data manipulation

Support the project management of setting up new payment structures as Sword expands into additional solutions

Perform and streamline monthly activities related to reducing time to cash, managing denials and troubleshooting rejections

Work regularly with the Product team on scaling our home-grown billing tool 

Collaborate closely with the Data team in developing and validating financial metric dashboards that reduce manual reporting 

Work cross-functionally with the Accounting team on activities related to monthly close such as revenue recognition and payment reconciliation

Own the front-end of the billing lifecycle which includes participating in external calls with clients, payers, health plans; representing Sword as the reimbursement SME

What you need to have

At least 1.5 - 2 years of experience in a startup, or in management consulting

Comfort with ambiguity 

Advanced Excel/Gsheet skills

Excellent attention to detail

Experience working cross-functionally with different teams 

Efficient written and verbal communication skills 

Excitement to wear multiple “hats” and problem solve effectively

Undergraduate college degree

Revenue Cycle Management (RCM) knowledge preferred

What we would love to see

We’d love to see someone who is self-motivated, resourceful and proactive about driving projects to success. Someone who is highly attentive to detail, has a learn-it-all attitude, and isn’t afraid to ask questions, take on a new challenge and grow with Sword