Front Office Internship - Kimpton Vividora

What's the internship?

As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador.

You'll be supervised by the Front Office Team.

Your day-to-day

• Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests.

• Check guests in, issue room keys, provide information on hotel services and room location.

• Ensure required identification is taken from guests at check-in in line with local legislative requirements.

• Answer phones in a prompt and courteous manner.

• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

• Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

What we need from you

• Currently studying a bachelor's degree in hospitality or related field.

• Possibility to sign an agreement with your school for 4 months preferably.

• Previous hotel knowledge and experience in operational departments will be valuable.

• Must be fluent in English.

• Proactive, positive, energetic, dynamic, emphatic, team-worker and with passion for service.

What to expect from us

• Economic compensation.

• Uniform and laundry service for the uniform.

• Training programmes and access to IHG's training tool.

• Meals included on shift.

• Cool environment and lots of fun! 😊