2d
Empleados Store Hor. Lab. Sing. Turno 1 (lunes y Miércoles) Centro 4 - Store Pl de la Sal (lleida)
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CaixaBank is a financial group with a socially responsible, long-term universal banking model, based on quality, trust, and specialisation, which offers a value proposition of products and services adapted for each sector, adopting innovation as a strategic challenge and a distinguishing feature of its corporate culture, and whose leading position in retail banking in Spain and Portugal makes it a key player in supporting sustainable economic growth.
Which projects do we work on?
- Asesoramiento y comercialización e productos y servicios con orientación a conseguir los resultados y cumplir los objetivos comerciales.
- Anticiparse y ser proactivo con las necesidades actuales y futuras de los clientes.
- Trabajar en equipo para la consecución de los objetivos comunes.
- Promover las buenas prácticas comerciales y colaborar en las mismas. Ofrecer una atención al cliente excelente, en línea con el nuevo modelo de negocio.
Minimum requirements
- Capacidad de análisis comercial del mercado del ámbito territorial, orientación a resultados, capacidad de planificación y gestión por objetivos.
- Capacidad de escucha activa y habilidades sociales y comerciales.
- Tener un mínimo de experiencia contrastada en red de oficinas.
- Dominio de los servicios digitales que ofrece la entidad (Operativa Now, Sign, Pay ...)
What do we offer?
Job profile
Responsible for the daily operations and the appropriate commercial activity to offer the best possible service to customers while managing the administrative burden of the office.
Skills
H CUSTOMER SERVICE QUALITY
H COMMERCIAL SYSTEMATICS
H KNOWLEDGE OF CUSTOMERS AND SECTORS
H CUSTOMER RELATIONSHIP MODEL
H PRODUCT COMBINATION-BASED SALES
H CLOSING SALES, NEGOTIATION AND AGREEMENTS
H BANKING AND/OR FINANCIAL PRODUCTS AND SERVICES
S.1.1 ALLIANCES - COLLABORATION AND TRANSVERSALITY
S.1.4 ALLIANCES - COMMUNICATION
S.1.3 ALLIANCES - INFLUENCE
S.1.2 ALLIANCES - CUSTOMER ORIENTATION
S.2.1 HUMANISM - COMMUNICATION AND EMPATHY
S.2.2 HUMANISM - LEADERSHIP AND TEAM DEVELOPMENT / SELF-LEADERSHIP
S.4.1 ANTICIPATION - ANTICIPATION AND CHANGE MANAGEMENT
S.3.1 EMPOWEREMENT - FOCUS ON RESULTS
S.5.1 DIVERSITY - PROMOTING DIVERSITY
H ANTICIPATION AND PROACTIVE IDENTIFICATION OF BUSINESS OPPORTUNITIES
H COMMERCIAL TOOLS
H INTERNAL REGULATIONS AND PROCEDURES AGAINST MONEY LAUNDERING
Candidatura gestionada por CaixaBank