Belmond is a global leader in luxury hospitality, managing a prestigious portfolio of hotels, rail journeys, and river cruises across 24 countries. Originally established in 1976 and now a subsidiary of the LVMH group, the company specializes in unique, high-end travel experiences that emphasize heritage and exceptional service. Its operations span from the Venice Simplon-Orient-Express to iconic properties like the Copacabana Palace. In Spain, Belmond is most notably represented by La Residencia, a landmark luxury hotel located in the artistic village of Deià, Mallorca. The company is a significant employer for international professionals in the Balearic Islands, offering roles in fine dining, guest relations, and hotel management. Its affiliation with LVMH provides employees with access to a global network of luxury brands and structured career development paths within the high-end tourism sector.

Founded in 1976 with the acquisition of Hotel Cipriani in Venice, the company was known as Orient-Express Hotels for decades. It rebranded to Belmond in 2014 and was subsequently acquired by the French luxury conglomerate LVMH in 2019.

Información para profesionales

Part of the LVMH Moët Hennessy Louis Vuitton group, providing access to a global luxury career network.
The flagship Spanish property, La Residencia, is located in Mallorca, a top destination for luxury tourism.
Multilingual environments are standard, with English and Spanish being the primary languages for guest interaction.
Offers seasonal and permanent positions that often include training programs tailored to luxury service standards.

Concierge

Belmond

Requisitos

What You Bring:

· Collaborate in training and instructing new team members or others in the department's tasks.

· Always act as an exemplary and proud ambassador of the place and destination where you work, whether with visitors, guests, or colleagues from any department of the hotel.

· Continuously seek that ‘extra step’ that adds the surprise factor for our guests and colleagues.

Beneficios

What We Offer:

At La Residencia we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

· Competitive salaries and health insurance plans.

· Complimentary meals during shifts.

· Uniforms with complimentary laundry services.

· Exclusive in-house Learning & Development Program.

· Wellness programs.

We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

This is your moment. Apply today!

About Us

La Residencia, a Belmond Hotel, is a culture-filled oasis in Mallorca’s charming artist enclave of Deià, perched between the UNESCO World Heritage Tramuntana Mountains and the Mediterranean. Individual rooms and suites are arranged across several honey-coloured buildings. Art classes, donkey treks and a celebrated spa are among the tranquil pleasures on offer.

With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.

The Belmond & LVMH Family

La Residencia is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains and river cruises, all creating exceptional experiences worldwide. When you join one of our properties, you join a global family of history-rich hotels and breathtaking destinations, where our employees are at the heart of the Belmond experience.

Anuncio original

As a Concierge at La Residencia, a Belmond Hotel you are part of a team that believes in building relationships, sharing stories, and making every visit unique and special. In this role information is key, and with a supportive team, you'll have the guidance and insights to go above and beyond. If you're looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities Include

· Anticipate the needs of guests (and colleagues) by acting proactively and responding to all requests from these clients.

· Proactively sell the hotel's services and those of our partners.

· Handle all guest communications-whether digital, in-person, or by phone-professionally and proactively before, during, and after their stay at our hotel.